Effective 3 November 2026. Almendaha Law Firm, 2664 King Abdullah Road, Al Jubail, Eastern Province, Saudi Arabia, is responsible for the office’s use of information supplied through this website. Contact info@almendaha-lawfirm.com or +966 55 726 8709.
Information collected
The request form collects your name, matter type, a short description, a mobile number or email (or both), and an optional preferred contact method. It records the page path, page language and receipt time. It also records a random submission identifier, reference, receipt time, notice version and your acknowledgment. No account, identity document, payment or file upload is requested.
Keep passport and iqama numbers, medical information, other people’s identifying details and private documents out of this form. Unsubmitted text stays in the page’s memory while it remains open; the form does not write the draft to local storage. Inquiry contents are not sent to analytics or advertising services.
Purpose and your choice
We use the information to assess your inquiry, check for conflicts, respond through your chosen contact method and discuss whether the office can assist. A separate agreement is needed for legal work and any fees. The form asks you to acknowledge this notice before submission. If you do not wish to use it, you can contact the office directly.
Storage and access
Saved inquiries and internal follow-up notes are held in a Cloudflare D1 database through the website’s Sites/Cloudflare hosting. Only office accounts explicitly authorized by the firm can access the private inbox. Staff sign in using the hosting platform’s Sign in with ChatGPT service; public visitors do not need to sign in. Staff reads and updates are logged for accountability.
Cloudflare Turnstile checks submissions for automated abuse. The server uses a keyed hash of the IP address for a short-lived rate-limit counter; the inquiry database does not store the raw IP address or the Turnstile token. Hosting and security providers may separately process IP addresses and technical logs under their own terms.
An email alert is sent through Resend to info@almendaha-lawfirm.com. The office email contains the reference and the submitted request, including contact details and description. If an email address is supplied, an acknowledgment with the reference and office contact information is also sent. Email-provider acceptance is distinct from delivery to the mailbox.
These providers operate internationally. The firm does not represent that the database, operational logs, backups or email processing are located solely in Saudi Arabia. Data location and cross-border processing arrangements must be considered separately from the firm’s Jubail office address.
Retention and deletion
The website inquiry database uses a 90-day retention period measured from receipt. Maintenance removes expired inquiries, related notes and audit entries. Expired records are excluded from office access. Rate-limit counters are removed after 48 hours. These limits cover the website database; they do not define the retention of a separate professional case file.
If legal work is agreed, the office may retain relevant records separately for the engagement and applicable professional or legal obligations. Notification emails in the office mailbox, provider logs and temporary backups follow their respective retention controls. Removing a live database record does not instantly erase all provider backup copies. Any restoration must reapply deletion and expiry decisions before records are made available.
Access, correction, withdrawal and deletion requests
Email info@almendaha-lawfirm.com, preferably using the contact method you supplied, and include your reference if available. Say whether you seek access, correction, withdrawal from further inquiry contact or deletion. A reference alone is not proof of identity; the office verifies the request through an appropriate channel before disclosing or changing information.
Do not send identity scans, passwords or government account credentials with your request. The office will explain the outcome and any records that need to be handled separately because of applicable obligations.
Other contact channels and website services
The Arabic and English homepages and the English Ask a Lawyer page use the same server-submitted request form. A request is saved in the private office inbox on this hosting platform, and the office email is sent through Resend. The sender receives an acknowledgment email if an email address was supplied; failure of that acknowledgment does not cancel the request. Information you send by email, telephone or WhatsApp is handled through those channels and the office’s professional records.
The wider website uses Google Fonts and may load its existing Google Maps content. Those services have their own data practices. We do not sell inquiry information or use it for advertising. Links to external sites do not give the firm control over their processing.
Google Analytics, Google Ads and cookies
Public English pages use Google Analytics 4 and Google Ads to measure page visits, phone and WhatsApp link clicks, and confirmed inquiry submissions. Arabic pages and the private English office area are excluded. We do not send your name, email, phone number, message, inquiry reference or form contents to these services. Tracking uses normalized public page paths without fragments. On the first page view of a browser-tab session, only validated campaign parameters (UTM tags, gclid, gbraid and wbraid) may be included. For external referrals, only the referring website’s origin is sent, without its path or query; same-site referrals are omitted.
Analytics and advertising consent defaults to denied. Google tags load only after you select Accept in the English cookie banner; Reject leaves tracking disabled. Accept permits analytics_storage, ad_storage, ad_user_data and ad_personalization, including cookies and advertising measurement or personalization by Google. Google may process technical information, including IP addresses and device information, under its own policies and may process data internationally. See Google’s Privacy Policy.
Your Accept or Reject choice is remembered in this browser’s local storage. Use Cookie settings on public English pages to change it at any time; clearing browser site data also resets the choice. Withdrawing consent stops further tracking from this implementation; it does not erase previously collected data or existing Google cookies. Session storage holds random submission identifiers solely to avoid counting a confirmed inquiry twice; they are not sent to Google. Your cookie choice does not affect your ability to submit an inquiry.
Security and urgent matters
Access restrictions, request validation and abuse controls protect this inquiry channel, but it is intended for short initial summaries rather than a document repository. Do not rely on an online inquiry for a court deadline, emergency or confirmed appointment. Call the office directly when time is critical.